On average iPhone 5s repairs are completed in 30-45 minutes
Wait times are never guaranteed and will be extended on busy days.
LIFETIME WARRANTY on hardware repairs (Cell Clinic Warranty Policy)
No appointment is needed -- first come, first served.
To make things as smooth as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
Problem: The glass is cracked, the touchscreen is unresponsive or the screen has black spots, lines, or is completely blacked out.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Back Glass (Top)
Problem: The back glass at the top of your iPhone is broken. If your frame is really bent in we may not be able to fit the new piece in, but come in for a free diagnosis.
Walk-in available anytime or
Back Glass (Bottom)
Problem: The back glass at the bottom of your iPhone is broken. If your frame is really bent in we may not be able to fit the new piece in, but come in for a free diagnosis.
Walk-in available anytime or
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
One-Year Warranty (void if physical damage).
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Walk-in available anytime or
Charge Port
Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in available anytime or
Home Button
Problem: The home button is not responsive or stuck. Please note that replacing the home button will disable the Touch ID fingerprint feature.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Click here for more information on replacing your home button
Power Button
Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Volume Buttons
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Ring / Silent Switch
Problem: You are unable to turn your ring/silent button on or off. The phone also could be randomly activating the switch on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Vibrate Motor
Problem: Your device no longer vibrates when the vibrator is turned on.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Headphone Jack
Problem: You are unable to connect your headphones to your phone or your phone is showing that headphone are always connected even when they are not.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Microphone
Problem: The video you’re recording does not have sound or the person you are speaking with cannot hear you when the phone is not connected to a headset and the speakerphone feature has not been activated.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Loudspeaker
Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Wi-Fi
Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Cellular
Problem: You are having issues connecting to a cellular signal or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing.
If your phone is "blacklisted", it a separate issue.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
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Click here for more info on the blacklist issue.
Sim Card Tray
Problem: You have lost or damaged your sim card tray
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Walk-in available anytime.
Frame
Problem: You need the entire metal housing of the phone replaced due to physical damage to the outside of the device. Please note we use frames from a recycled device. We do not always have these in stock so please check without beforehand and to look at the frame before going ahead.
Lifetime repair warranty on repair (void if physical damage).
Walk-in available anytime or
Board Repair / Data Recovery
Problem: Issues related to problems associated with the board such as the Tristar U2 IC issue which is common to the 5s and makes it impossible to charge the device.
This particular issue is caused by using a bad charging cable and there is no warranty on this repair.
Walk-in available anytime or
book your repair now.
Click here for more info on the Tristar U2 IC.
Software Repair
(Contact for $ quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty (void if physical damaged).
Walk-in available anytime or
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
Walk-in available anytime or
Water Damage
Free Diagnostic
Problem: Your device is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device or get the data.
No warranty on water cleaning (i.e. motherboard) but lifetime warranty on parts we replace.
Walk-in available anytime or
Click here for more information and wait times.