Who We Are



Vancouver & Surrey, BC

Thank you to our customers for choosing Cell Clinic – selected as Top 3 Cell Phone Repair in Vancouver & Surrey, BC. Three Best utilizes a 50-Point Inspection to select winners, who are judged by the following criteria: reviews, ratings, reputation, history, complaints, satisfaction, trust and cost. 

Our Mission

The Cell Clinic adopts a warm and inclusive environment where customers feel welcomed and confident that their mobile devices, gaming consoles, MacBooks/PC laptops are in the hands of capable technical and customer service professionals that stand behind our products and services.

We are a trusted and award-winning family-owned (son/mother) business in British Columbia with a dedicated team of professionals delivering quality repairs and sales of pre-owned, unlocked, and certified mobile devices. 

We offer and honour an industry-high high warranty on pre-owned mobile device repairs and sales. We buy and sell mobile devices in-store and online -- offering the highest payout guarantee in Canada.  

We also offer protection, audio, and storage accessories and partners with Public Mobile to offer sim cards and cellular plans. 

Quality, inexpensive and fast same-day pre-owned smartphone repairs and sales are our speciality — stop by today and speak with one of our specialists.

Our Leadership

Alex Dechant,

Founder & CEO

Founder and CEO, Alex Dechant, is a passionate entrepreneur and environmentalist who graduated from the University of Lethbridge with a degree in Business Management, Majoring in Marketing with a Minor in New Media After University. After graduating, Alex spent two years overseas in the UK where he founded his first cell phone and tablet repair business, Apple Tree, located just outside London in Canterbury. Apple Tree is still in operation today and focuses on the repair of Apple devices.

Partner, Peggy Berndt (Alex's Mother) joined the Cell Clinic in 2015. Peggy is a passionate entrepreneur with over 30 years of experience as senior communications, branding, marketing, media, customer service and stakeholder relations specialist.

The two have built a business that delivers a small town attitude toward customer service excellence, with a focus on quality cell phone, tablet, gaming console, and laptop computer repairs; a buy/sell mobile device program, and a wide variety of cell phone and tablet accessories. Alex was recognized as a BC Business 30 under 30 in 2019.


Alex was named a Top 30 Under 30 2019 award recipient by BC Business for his outstanding business leadership to revolutionize the pre-owned cell phone industry in British Columbia and beyond.

Alex, Peggy, and the Cell Clinic team are passionate about reducing eWaste by prolonging the life-cycle of mobile devices and recycling cell phones in a responsible manner. “According to statistics provided by the national United Way organization, cell phones contain lead, arsenic, beryllium, and other hazardous toxins that leach into the environment through landfills. One cell phone, if thrown away, can pollute 40,000 gallons of groundwater.  

Best Price Promise

We want to ensure that you get the absolute best value when visiting the Cell Clinic. This is why we offer a "Best Price Promise", which means we will beat any locally advertised cell phone repair store price that offers a similar service. To accommodate for market adjustments, Cell Clinic Vancouver prices are matched to stores in downtown Vancouver, and Cell Clinic Surrey prices are matched to storefront operations in Surrey when their prices are advertised online. 

Phone Repairs / Certified Pre-Owned Phones

Cell Clinic is continually growing its cell phone repair capabilities and selection of certified pre-owned / unlocked mobile devices, as outlined on this site.  Stop by today and check out our affordable and contract-free selection of smartphones and iPad tablets on brands such as Apple, Samsung, LG, Sony Xperia, OnePlus, Blackberry, Motorola, & Huawei.





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British Columbia's Most Trusted Mobile Device Repair & Certified Pre-Owned Mobile Device Sales Centre.


Cell Clinic – In 2020 selected Top 3 Cell Phone Repair Companies in Vancouver & Surrey by Three Best Rated — through their 50-Point Inspection!

Google Reviews

We are in business to serve our customers, and we are proud of customer feedback & loyalty. THANK YOU!

30 under 30

Cell Clinic Vancouver

935 Seymour Street

Vancouver, BC V6B 3M1
9-5 (Mon-Sat), 11-4 (Sun)


Cell Clinic Surrey

15387 - 104 Avenue, Unit 110

Surrey, BC V3R 1N5 
10-6 (Mon-Fri), 10-5 (Sat), 11-4 (Sun)




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