Who We Are
GET TO KNOW US
Our Mission
The Cell Clinic strives to be the most trusted mobile device repair and sales company in Canada.
We are an award-winning family-owned business with a dedicated team of professionals delivering quality repairs and sales of certified pre-owned mobile devices. We offer a friendly and inclusive environment where customers feel welcomed and confident that their devices are in the hands of capable technical and customer service professionals who stand behind our products and services. The security and privacy of customer's data are critically important and our policies/hiring practices reflect this fact.
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We offer the largest line of mobile device repairs as well as special order part repair available. Mail-in your device or stop by one of our stores today and speak with one of our specialists, or book your repair appointment online now to save $ -- www.cellclinic.ca/book.
Our Leadership
Alex Dechant
Founder & CEO
Founder and CEO, Alex Dechant, is a passionate entrepreneur and graduate of the University of Lethbridge with a degree in business management, majoring in marketing with a minor in new media.
After graduation, Alex spent two years overseas in the UK where he founded and sold his first electronics repair business, Apple Tree. Apple Tree is headquartered in the City of Canterbury, Kent, which has since grown to multiple locations in the UK with the primary focus on Apple repairs.
In 2014 Alex returned to Canada and founded Cell Clinic. The company first opened in downtown Vancouver to provide low-cost and high quality cell phone repairs.
Peggy, an experienced entrepreneur with over 30 years as senior communications, branding, marketing, media, and stakeholder relations specialist join as a partner in the business in 2016.
Alex, Peggy, and the Cell Clinic team are passionate about helping you save time and money on mobile device repairs and purchases while helping to reduce e-waste by prolonging the life cycle of mobile devices in a responsible manner.
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In 2019 Alex was recognized as a BC Business 30 under 30.
Best Price Promise
We want to ensure that you get the absolute best value when visiting the Cell Clinic. This is why we offer a "Best Price Promise", which means we will beat any locally advertised cell phone repair store price that offers a similar service. To accommodate for market adjustments, Cell Clinic Vancouver prices are matched to stores in downtown Vancouver, and Cell Clinic Surrey prices are matched to storefront operations in Surrey when their prices are advertised online.
Phone Repairs / Certified Pre-Owned Phones
Cell Clinic is continually growing its cell phone repair capabilities and selection of certified pre-owned / unlocked mobile devices, as outlined on this site. Stop by today and check out our affordable and contract-free selection of smartphones and iPad tablets on brands such as Apple, Samsung, LG, Sony Xperia, OnePlus, Blackberry, Motorola, & Huawei.
