LIFETIME WARRANTY on hardware repairs (Cell Clinic Warranty Policy)
No appointment needed — first come, first served.
Gaming console repair times vary depending on the type of repair. A wait time will be provided when you bring your device in for repair.
Please read our "pre-repair preparation" before bringing in your gaming console.
Broken Screen (Glass)
Problem: The glass on the screen of your gaming console is broken or the touch screen (digitizer) isn't functioning properly.
Problem: Your screen has black spots, lines or it's completely blacked out.
Rear Back Housing Shell
Problem: Your Rear Back Housing Shell is damaged.
Problem: Your gaming console is not taking charge properly, it won’t charge at all, or the cord does not fit into the port socket properly. Micro soldering is required on this repair.
Micro SD Card Reader Slot
Problem: Your gaming console is not taking charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
Game Card Slot Reader
Problem: Your Switch game card slot reader is malfunctioning and need to be replaced.
Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.
Problem: You are unable to connect your headphones to your game console or your game console is showing that your headphones are always connected even when they are not.
Power / Volume Buttons
Problem: Your console cannot power on/off, the button is stuck or the phone is restarting on its own. OR You are unable to turn your volume up/down or the console is randomly activating the volume level on it's on its own.
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace it.
Heat Sink Repair
Problem: Your console heat sink is not functioning properly.
Left & Right Slider Flex
Problem: Your console's left/right slider flex is not functioning properly.
Wifi / Antenna Issues
Problem: You are having an issue with connecting to a Wi-Fi source or the signal is very weak. If "micro-soldering" is required to fix this issue, it will be a different cost. In this rare situation, we would advise you of the cost and ask for your approval before fixing it.
Problem: The fan that cools down your Nintendo Switch has stopped spinning
Problem: Your software is buggy or glitchy
Water / Liquid Damage
$129 + Parts If Needed
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device. If only a water damage cleanup is required the cost is $129.
No warranty on water cleaning (i.e. motherboard) but a lifetime warranty on parts we replace.