Problem: The glass on the screen is broken or you have damage to your display or touchscreen in any way. The full display needs to be replaced on this device if the screen is damaged.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.

Walk-in available anytime.

Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace. 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: The loudspeaker feature on your device has been activated but there is no sound coming from the bottom of the phone if you’re speaking with someone or playing music.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: The home button - fingerprint sensor is not responsive or stuck. 

Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: You are unable to turn your phone off/on and/or the volume up/down.

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Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: 

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Lifetime repair warranty on repair (void if physical damage). 

Walk-in available anytime or 

book your repair now. ​

Problem: You have lost or damaged your sim card tray.

Walk-in available anytime.

Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.). 

30-days warranty. Walk-in available anytime or 

book your repair now. ​

Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store. 

Walk-in available anytime or

book your repair now.

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Problem: Your device is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependent on if parts required to fix the device or get the data. If only a water damage cleanup is required the cost is $129. 

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No warranty on water cleaning  (i.e. motherboard) but lifetime warranty on parts we replace.

Walk-in available anytime or

book your repair now.

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