On average OnePlus 7 Pro repairs are completed in 1 hour.
Wait times are not guaranteed and may be extended on busy days.
Lifetime warranty on hardware repairs (Cell Clinic Warranty Policy)
Free diagnosis — No appointment needed - first come, first served.
To make things go as smoothly as possible please read the
"pre-repair preparation" before bringing in your mobile device.
Screen: Glass, Touch Screen Digitizer & LCD
(OEM Part)
Problem: The glass could be broken, the touchscreen could be unresponsive, the screen could have black spots, lines, or is completely blacked out.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
book your repair now to save $10.
Front Camera
Problem: You are unable to take a selfie, the picture is blurry/spotty, or the shutter won’t fully open.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
book your repair now.
Back Camera
Problem: You are unable to take a back facing picture, the picture is blurry/spotty, or the shutter won’t fully open.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
book your repair now to save $10.
Back Camera Lens
Problem: The glass covering your back camera is scratched or cracked. Perhaps the picture is blurry due to damaged one to the lens or the back camera. Bring it in for a free diagnosis.
Walk-in repair available anytime.
Back Glass
Problem: The back glass on your device is damaged.
Walk-in repair available anytime.
Book your repair now.
Battery
Problem: Your device is randomly dropping battery percentage, it’s not holding a charge, or it’s not taking a charge. Our free 28-point diagnostic identifies battery performance to determine the need to replace.
Six-months warranty.
Walk-in repair available anytime or
book your repair now.
Charge Port
Problem: Your phone is not taking a charge properly, it won’t charge at all, or the cord does not fit into the port socket properly.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Power Button
Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Volume Buttons
Problem: You are unable to turn your volume up/down or the phone is randomly activating the volume level on it's on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Loudspeaker
Problem: Your phone cannot power on/off, the button is stuck or the phone is restarting on its own.
Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Earpiece Speaker
Problem: You are unable to hear the person you’re speaking with, or you can’t hear them well from the top speaker of the phone.
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Lifetime repair warranty on repair (void if physical damage).
Walk-in repair available anytime or
Software
(Contact for $ quote)
Problem: You’re experiencing issues related to the software functionality of your device (i.e., restarting on its own, software features are glitching, a reset is required, etc.).
30-days warranty. Walk-in available anytime or
book your repair now.
Click here for more information on software repairs.
Data Recovery
Problem: If you only want the data removed from your phone and not fix your phone, this is an option. We temporarily fix your phone and move the data over to a memory stick, your new phone, or one of our certified pre-owned phones in our store.
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Walk-in available anytime or
book your repair now.
Water Damage
Problem: Your phone is not turning on or functioning properly after being exposed to liquid. We only charge if we are successful. The cost will be dependant on if parts required to fix the device.
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No warranty on water cleaning (i.e. motherboard) but lifetime warranty on parts we replace. Walk-in available anytime or
book your repair now.
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Click here for more information and wait times.